Yourcustomersgetananswerat11pm.Yougetyoureveningback.
Kavryn is an AI employee for your business. It answers the questions customers actually ask — prices, stock, opening hours, directions — takes bookings, captures the enquiries you would otherwise lose, and wakes a real person when one is genuinely needed.
Always on, website and WhatsApp.In private pilot with a small number of businesses in Nairobi.
24/7
Answering
Nights, Sundays and public holidays included.
2 channels
One assistant
Your website and WhatsApp, sharing one memory.
Every miss
Recorded
Questions it could not answer become a to-do list.
Watch it answer at 23:14. Then watch it refuse.
Gadgets by Kihoro
Kavryn is answering
Gadgets by Kihoro
Amina has taken over
Hi — how can I help?
do you have the iphone 15 128gb
Yes — iPhone 15 128GB, sealed, in Black and Blue. KES 92,000 with a 12-month warranty. We have 4 in stock.
whats your last price and are you open tomorrow
The listed price is what we sell at, but I've flagged this for the team to confirm. We're open tomorrow 9am–6pm at Platinum Plaza, 3rd Floor, Shop 305.
It read your stock, not the internet
The price is your price and four is four, because both came out of what you entered. An assistant that guesses either one costs you a customer and an argument.
It cannot promise a discount
Anything that commits your money stops here. Notice it still answered the half it was allowed to answer — refusing is not the same as being useless.
And it says so, out loud
The customer is told a person is coming. The thread arrives in your inbox with everything already said in it, so nobody has to repeat themselves to a human.
The work that piles up while you are serving someone else.
Answers the same twelve questions, forever
How much is it. Do you have it in black. What time do you close. Where exactly are you. Do you deliver to Kilimani. It answers from what you told it about your business — your prices, your stock, your hours — not from a guess.
Takes bookings while you are busy
Checks the table or the slot is genuinely free, holds it, and puts it on your list. It cannot double-book you, because it books against the same capacity you do.
Keeps the enquiries you were losing
The customer who asked at 9pm and never came back is recorded with what they wanted, so someone can follow up in the morning.
Fetches a person when it should
A complaint, a refund, a price negotiation, or anyone who simply asks for a human. It stops, says so plainly, and puts the conversation in your inbox.
Tells you what it did not know
Every question it could not answer is logged. That list is the fastest way to make it better, and it is the first thing you should read each week.
One assistant, on the two places your customers already are.
Your website
One line of code, pasted once. It works on whatever your website was built with, including the one your cousin made in 2019.
<script src="…/embed/widget.js"
data-kavryn-key="key_…" defer>
</script>The number your customers already message. The assistant picks up immediately, and hands over to your team in the same thread — so nobody has to repeat themselves to a person.
- Replies in seconds, at any hour
- Remembers the conversation across days
- Your team can take over mid-thread
It would rather say “I don't know” than make something up about your business.
An assistant that invents a price, a policy or an opening time costs you a customer and an argument. This one answers from what you entered and nothing else. When it does not have the answer it says so, offers to fetch someone, and writes the question down so you can fill the gap.
It never invents stock
Not tracked and sold out are different answers, and it gives the right one.
It cannot promise a discount
Anything that commits your money goes to a person first.
You can read every word
Every conversation, in your inbox, exactly as the customer saw it.
Put someone on the front desk tonight.
Tell it about your business once. It answers from then on.